Privacy Policy

Your privacy matters

At Yaa Residency, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, book a stay, or communicate with us.

Information We Collect

We may collect the following types of personal information:

Personal Information: Name, email address, phone number, and mailing address.
Booking Information: Dates of stay, number of guests, and special requests.
Payment Information: Credit card or debit card details (processed securely by our payment gateway).
Communication Information: Correspondence with our staff, including emails and phone calls.

How We Use Your Information

We use your personal information for the following purposes:

Processing Bookings: To confirm and manage your reservations.
Providing Services: To deliver the services you have requested, such as accommodations and amenities.
Communication: To communicate with you regarding your stay, including confirmations, updates, and important notices.
Improving Our Services: To analyze your feedback and preferences to enhance our services.
Marketing and Promotions: To send you promotional offers and updates about Yaa Residency. You can opt out of these communications at any time.
Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your personal information with the following:

Payment Processors: To process payments for your bookings.
Service Providers: To assist with specific services, such as cleaning or maintenance.
Legal Authorities: If required by law or to protect our rights.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: Using encryption technology to protect sensitive information.
Secure Servers: Storing your data on secure servers.
Access Controls: Limiting access to your information to authorized personnel.
Regular Security Audits: Conducting regular security assessments.

Your Rights

You have the right to:

Access your personal information.
Correct any inaccuracies in your personal information.
Request the deletion of your personal information.
Object to the processing of your personal information.
Restrict the processing of your personal information.
Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please get in touch with us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.